Motorola EM326g Review Part 2

This post is a follow-up to part 1 of my Motorola EM326g review. If you haven’t read that yet, you’ll probably want to start there by clicking on the bold link above. And, you can also click here to see if this model is available in your area.

General Phone Function

Before I get into the all the extras, I’ll go over the basics. I haven’t yet done my typical “travel the state” test that I like to do for new phone reviews, but so far it seems like the EM326g picks up a signal wherever the other recent Motorola models do.

For my wife, this phone has replaced her Motorola w376g, and that phone set the bar pretty high both in terms of signal reception and audio quality. So far, she’s been happy with the switch. I’ll also be doing some traveling in the next week, so I’ll test the reception as I explore some of the more remote areas of my state, and incorporate that information into a future update of this review.

The volume seems to be more than sufficient. In a normal setting, the highest volume levels actually hurt my ears. For me, level 2 or 3 of a possible 7 on the volume control was adequate. I would imagine that even in very noisy situations, including car travel, level 7 would be loud enough for most.

The speaker phone is similarly loud. I believe that for almost all users, you will have no problem hearing the other party when you are using this phone.

And while we’re on the subject of volume, the ringtones can also be set to a very loud setting. On some previous phones, I’ve had trouble hearing the ringer. I don’t think that will be a problem with this model. I haven’t tested any downloaded tones yet, but my experience with other phones is that the mp3 tones are a little quieter than the standard ringers.

I also haven’t had a lot of time to give the battery life a true test, as most of the time that I’ve had the phone I’ve been using it pretty intensively to test the various features. But I’ll make an educated guess here that you should get at least a couple days of use (leaving the phone turned on 24 hours a day) between charges if you are making use of things like mp3 player, games, and bluetooth, and more like 4 days, or maybe even more, if you’re using only the phone function.

So far the games seem to be the biggest drain on the battery life, especially a racing game called “Need for Speed: Carbon.” This particular game seems to require a fair amount of processing power, and therefore will run down the battery fairly quickly.

Bluetooth, however, seems to be less power-hungry than on previous models. I don’t know much about the technology, or if this is even possible, but it kind of seems to me like the EM326g has a way of detecting when bluetooth is needed, so that even when bluetooth is enabled, it draws power only when it’s in use.

Motorola EM326g keypad

Motorola EM326g keypad

Keypad and Menus

The keypad on the EM326g is flat, black, and very similar to the W-series phones from Motorola. Like on those phones, the keypad here is a single piece of plastic with slightly raised ridges to mark the separate keys. I prefer the keypad on the T301g, which has distinct, raised keys. But here again, if you’re used to one of the other recent Motorolas, you’ll be fine with the EM326’s keypad.

The directional keypad on the EM326g is also similar to the previous Moto models, though a little thinner. Here’s another instance where I prefer the squarish, raised directional pad of the T301g. I found that my fingers sometimes seemed a little too “fat” to navigate comfortably with thin circle keypad of the 326g.

One area where I noticed a definite improvement on the EM326g over the W-series Motorolas was in the speed of text input. Many users had complained about the lag time between pressing a key and seeing it appear on the screen of the W370 or, to a lesser extent, the w376g. With this new slider, the text appears on the screen instantly.

For one-handed texting, this phone does okay with a little practice. The narrower body as compared to the T301g made it a little harder for me to hold with one hand while texting, and it also seems to me that the Samsung slider is more balanced than the EM326g, which feels just a little top heavy to me while I compose messages with one hand.

For me, the menus on the Motorola line of phones have always been a little less intuitive than on some of the other brands. Specifically compared to other recent TracFone and Net10 releases, I’ve had an easier time learning the menu navigation on the Samsung and LG phones. Sometimes it just seems to me that the Motorola menus require and extra click or two that other menus do not. That being said, if you’re familiar with the menu layout for the Motorola W series, you’ll do fine with the EM326 menus.

There are also several shortcut keys that are worth mentioning here. From the home screen, the left soft key brings up the main menu and the right soft key loads the web browser. Below the soft keys are two more shortcut keys – the music key and the back key. I like these two additions to the keypad over the W-series – the music key obviously opens the music player, and the back key is nice to have right there on the keypad for when you are composing text messages or navigating the menus.

The four directions on the circular keypad also provide programmable shortcuts. Out of the box, this phone defaults to having camera, messages, contacts, and ring style as the four shortcuts, but you can change them to your liking.

Also – and this is a very big deal for many users – we can finally LOCK THE BROWSER button to prevent accidentally opening the browser and having units deducted! Many people have complained about the inability to turn off the browser key on recent TracFone models, and maybe Trac/Net10 finally heard our complaints.  This info is courtesy of my friend and TracFone expert Jim. Use the following menu navigation to lock your browser key:

Settings >Security >Lock Application >Browser

Once in the Lock Application menu you can select any application from the list to lock. After you lock an application (such as the browser), the security code will have to be entered in order to launch the application. The default security code is 1234, which also has to be entered when you go into the Lock Application feature.

That’s all I’ve got for now . My next post will cover the connectivity and some of the many extras available on this phone. When that info goes up, I’ll also post a link to it from my Motorola EM326g Review Index Page.

[NOTE: Part 3 of this review is now available.]

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General Phone Function

Before I get into the all the extras, I’ll go over the basics. I haven’t yet done my typical “travel the state” test that I like to do for new phone reviews, but so far it seems like the EM326g picks up a signal wherever the other good Motorola models do.

For my wife, this phone has replaced her Motorola w376g, and that phone set the bar pretty high both in terms of signal reception and audio quality. So far, she has not noticed a decline in performance with the switch. I’ll be doing some traveling in the next week, so I’ll test the reception as I explore some of the more remote areas of my state, and incorporate that information into a future update of this review.

The volume seems to be more than sufficient. In a normal setting, the highest volume level actually hurt my ears. For me, level 2 or 3 of a possible 7 on the volume control was adequate. I would imagine that even in very noisy situations, including car travel, level 7 would be loud enough for most.

The speaker phone is similarly loud. I believe that for almost all users, you will have no problem hearing the other party when you are using this phone.

And while we’re on the subject of volume, the ringtones can also be set to a very loud setting. On some previous phones, I’ve had trouble hearing the ringer. I don’t think that will be a problem with this model. I haven’t tested any downloaded tones yet, but my experience with other phones is that the mp3 tones are a little quieter than the standard ringers.

I also haven’t had a lot of time to give the battery life a true test, as most of the time that I’ve had the phone I’ve been using it pretty intensively to test the various features. But I’ll make an educated guess here that you should get at least a couple days of use (leaving the phone turned on 24 hours a day) between charges if you are making use of things like mp3 player, games, and bluetooth, and more like 4 days, or maybe even more, if you’re using only the phone function.

So far the games seem to be the biggest drain on the battery life, especially a racing game called “Need for Speed: Carbon.” This particular game seems to require a fair amount of processing power, and therefore will run down the battery fairly quickly.

Bluetooth, however, seems to be less power-hungry than on previous models. I don’t know much about the technology, or if this is even possible, but it kind of seems to me like the EM326g has a way of detecting when bluetooth is needed, so that even when bluetooth is enabled it’s drawing power only when it’s in use.

Keypad and Menus

The keypad on the EM326g is flat, black, and very similar to the W-series phones from Motorola. Like on those phones, the keypad here is a single piece of plastic with slightly raised ridges to mark the separate keys. I prefer the keypad on the T301g, which has distinct “chiclet” type keys. But here again, if you’re used to one of the other recent Motorolas, you’ll be fine with the EM326’s keypad.

The directional keypad on the EM326g is also similar to the previous Moto models, though a little thinner. Here’s another instance where I prefer the squarish, raised directional pad of the T301g. I found that my fingers sometimes seemed a little too “fat” to navigate comfortably with thin circle keypad of the 326g.

One area where I noticed a definite improvement on the EM326g over the W-series Motorolas was in the speed of text input. Many users had complained about the lag time between pressing a key and seeing it appear on the screen of the W370 or, to a lesser extent, the w376g. With this new slider, the text appears on the screen instantly.

For one-handed texting, this phone does okay with a little practice. The narrower body as compared to the T301g made it a little harder for me to hold with one hand while texting, and it also seems to me that the Samsung slider is more balanced than the EM326g, which feels just a little top heavy to me while I compose messages with one hand.

For me, the menus on the Motorola line of phones have always been a little less intuitive than on some of the other brands. Specifically compared to other recent TracFone and Net10 releases, I’ve had an easier time learning the menu navigation on the Samsung and LG phones. Sometimes it just seems to me that the Motorola menus require and extra click or two that other menus do not. That being said, if you’re familiar with the menu layout for the Motorola W series, you’ll do fine with the EM326 menus.

There are also several shortcut keys that are worth mentioning here. From the home screen, the left soft key brings up the main menu and the right soft key loads the web browser. Below the soft keys are two more shortcut keys – the music key and the back key. I like these two additions to the keypad over the W-series – the music key obviously opens the music player, and the back key is nice to have right there on the keypad for when you are composing text messages or navigating the menus.

The four directions on the circular keypad also provide programmable shortcuts. Out of the box, this phone defaults to having camera, messages, contacts, and ring style as the four shortcuts, but you can change them to your liking.

Also – and this is a very big deal for many users – we can finally LOCK THE BROWSER button to prevent accidentally opening the browser and having units deducted. This info is courtesy of my friend and TracFone expert Jim. Use the following menu navigation to lock your browser key:

Settings >Security >Lock Application >Browser

Once in the Lock Application menu you can select any application from the list to lock. After you lock an application (such as the browser), the security code will have to be entered in order to launch the application. The default security code is 1234, which also has to be entered when you go into the Lock Application feature.

41 Responses to “Motorola EM326g Review Part 2”


  1. 1 Amy June 18, 2009 at 8:26 pm

    Thank you for taking the time to go into detail about this phone! I just bought the EM326g (and now waiting for it to arrive) after enduring the horrendous audio quality of my LG 600G. I’m glad to see that you’ve covered the audio quality, an aspect that is conspicuously absent in most cell phone reviews I’ve read (!!!).

  2. 2 Jack June 19, 2009 at 2:53 pm

    Wow, i’ve been waiting for this phone to come out for months so i could replace my ancient Motorola V171 ! After reading your review today, i went out to K-mart (central pa) and picked it up!
    Looks great, I’m still setting it up and i see that you need the ‘micro’ sd card so i need to get one of them to put music on.

    I do have a question, on the home screen it says “Home” Is there a way to change that text ?
    I’d like to have it display my phone number right there.

    I wonder if you can put homemade ringtones on here.

  3. 3 Jack June 19, 2009 at 2:55 pm

    One other thing, I’m not wild about black plastic cases because of the fingerprints showing up , but this phone has a matte finish and they really don’t show, pleased with that.

    • 4 pbushx2 June 19, 2009 at 9:46 pm

      Jack – I don’t think there is a way to change the “home” text on the home screen, but I’ll look into it. As far as ringtones, you CAN create your own and put them on here, but I haven’t yet taken the time to do it myself, let alone document how to do it. Further, I’m not sure that I ever will since there are so many tones available on the web. I plan on covering this more in a future installment of the review, but check out mobiles24.com. I got a free tone from there just to see how it worked, and it sounded great.

  4. 5 AJ June 20, 2009 at 7:31 pm

    Does it allow MP3 ringtones?

    • 6 pbushx2 June 23, 2009 at 2:54 pm

      Hi AJ
      It does indeed allow mp3 ringtones. Best of all, you are NOT limited to those offered by Net10. You can actually download them from other sites and send them to your phone by bluetooth or USB. I’ll cover that and more in part 4 of my review, coming up later this week.

  5. 7 Vernon June 20, 2009 at 9:45 pm

    Thanks a ton, have been reading your site for 2 years or so.

    Fast question: The net-10 site says that the bluetooth cannot be used to send data to you computer. Is this true?

    If so it is possible to save your pics to the sd card?

    Another way of asking this: Is there a way to get your pictures to your computer without using airtime?

    Thanks in advance!!

    • 8 pbushx2 June 23, 2009 at 2:58 pm

      Hi Vernon
      Yeah, the Net10 site is wrong. I’m not sure why. I’ve used both USB and Bluetooth to send files between the phone and my computer, and between the EM326g and other Bluetooth phones. I discussed this a little more in the post that I just published a few minutes ago, so you can check out that article for more info.

  6. 9 christina June 21, 2009 at 3:44 pm

    Thank you so much for the amazing reviews of this phone. I currently have a motorola w376g but love the idea of a slider, and faster texting. I’m just wondering, but do you have any idea if the 326g will be available as a tracfone? I’m a tracfone member now, and if possible I’d prefer to stay with tracfone instead of switching to Net10. Thanks again for the review!

    • 10 pbushx2 June 23, 2009 at 3:00 pm

      Hi Christina
      I haven’t found any reliable indication of when, or even if, this phone will be available for trac. I know a lot of people are certainly hoping so, but I haven’t seen any concrete evidence yet.

      • 11 Christina June 23, 2009 at 6:03 pm

        Hi once again I have a question. I was looking around at the Net10 site and I noticed when you went to Downloads and More and clicked on the Ringtones it brought up a menu where you could select your device. I noticed that some of the Tracfones were shown there (including Samsung T301G and Motorola W370) but not under Net10s phones. Does this mean that these phones as well as possibly the EM326g could work as both Net10 or Tracfone? Or was the ringtones something that Tracfone and Net10 simply share? Thanks again for answering these questions!
        -Christina

  7. 12 Don D. June 21, 2009 at 9:40 pm

    Great review. Looking forward to getting one from Tracfone.

    Would sure love to see a maximum resolution photo from the camera to see if it would suffice for job related documentation. The LG600g works but is a little grainy. Have you tried the Bluetooth download of photos ?

  8. 13 chelsey June 22, 2009 at 11:51 am

    I have a couple questions about this phone.

    1]Does it have an audio recorder?
    2]Can you set downloaded ring-tones for text/photo messages (I have an LG600g currently.. and you can only use the pre-loaded ringtones for texts. It annoys me to no end)
    3)When you receive texts, does it say who they are from? (My LG600g does not tell you who the text is from, in your inbox, until you open the message and scroll down. It’s so frustrating)

    Thanks!

  9. 14 chelsey June 22, 2009 at 11:53 am

    Oh, & can you set a banner on this phone?
    Net10 phones usually come with the default “airtime display” banner, which can be removed, and also the “home” banner which cannot.. but i’m wondering if, when you remove the air time display, if you can set a custom banner, like you can on quite a few phones.
    My LG600g does not have a banner feature.

    • 15 pbushx2 June 23, 2009 at 3:21 pm

      Chelsey – I’ll need to do some experimenting to answer some of those questions. But I can tell you that it DOES have an audio recorder. I forgot to mention this in the intro review.

  10. 16 pete w June 23, 2009 at 9:29 am

    can you transfer your tracfone number to net10 and keep your minutes?

    • 17 Dallas June 23, 2009 at 10:40 am

      I don’t think so. Once I asked them if I could use my NET10 SIM Card in my Tracfone Phone that was the same model number and they said No you can’t and there was no way to reprogram the phone to acept the NET10 SIM card so I assume you can’t teansfer the number and minutes from your Traccfone to your Net10 phone, you can probably transfer the number but not the minutes even though it’s the same company.

    • 18 pbushx2 June 23, 2009 at 3:44 pm

      You can transfer your number to Net10 pretty easily, but you won’t be able to transfer the minutes you have left on your TracFone. Those will stay with the TracFone version. You will, hwoever get the 300 starter minutes from Net10.

  11. 19 Kristen June 24, 2009 at 4:14 pm

    Does Net10 have a double-minutes card? If not, are there any rumors of that in the future?

    • 20 pbushx2 June 24, 2009 at 4:41 pm

      Kristen,
      I don’t think Net10 will have a double minute card any time soon, if at all. Their whole concept, supposedly, is to make things simple and straightforward at 10 cents a minute, avoiding the double minutes, bonus codes, and varying card denominations that make TracFone a little more complicated. That said, if in the future, 10 cents/min becomes uncompetitive, I guess it’s possible that they would somehow lower their rate, possibly by introducing DMFL.

  12. 21 Marie June 26, 2009 at 5:42 pm

    Hey great review. THis phone seems to be great for texting. It’s super nice that you don’t have to wait for a message to send before closing the phone like in the flip phones. I text way more than I talk on the phone, which leads me to my question. What is the price per text for Net10? I know on Tracfone they take .3 units, so for me it equals about 3 cents. Is it the same for Net10? I really would like to get the Motorola EM326g but I wonder which carrier has a better price for texting?

    • 22 pbushx2 June 29, 2009 at 3:14 pm

      Marie – Net10 charges .5 units each way for SMS messages, so it’s probably a little more expensive for you.

  13. 23 ben July 19, 2009 at 12:17 pm

    I love Net10 and thank you for this indepth, insightful review of a phone that the Net10 Website gives very little information of.

    One of the features that has been difficult for me to handle with net10 is there often times “limited” bluetooth capabilities. I currently have a phone with over 300 contacts and through bluetooth, it enables me to transfer all the contacts at once to another bluetooth device “notably another handset”. I recently purchased the LG600G and found no hope in transfering more than three numbers until I recieved an error message. I was wondering if anyone knows deeper into the details of the EM326gs’ bluetooth capabilites or profiles.

  14. 24 Laura July 20, 2009 at 9:06 pm

    I want to get this phone a lot! But I have a question.How much is this phone?

  15. 26 Fernando Lopez July 22, 2009 at 8:54 pm

    I’ve had a problem with my EM326g. The problem is that the battery drains to fast it lasts for about a day. do you know if the battery may be broken or something else? What should I do.

    • 27 pbushx2 July 24, 2009 at 1:55 pm

      Fernando – I think my wife’s phone lasts about 3 days, that’s leaving it on 24 hours a day and talking maybe 5-10 minutes a day. So it seems like yours is giving a poor battery life.

      A couple of ideas – if you’re in an area where the signal is very weak, that might be part of the problem. Or, if you leave bluetooth turned on all the time or play a lot of games or music, any of those functions can draw a lot of battery power. If the problem is one of those issues, and you don’t want to stop doing whatever is draining the power, I guess my solution would be to just keep it plugged in overnight while I sleep.

  16. 28 BLW August 7, 2009 at 7:07 pm

    I bought this phone for my daughter last weekend. She likes the features of this phone , but has burned quite a few minutes because she bumps the “browser” button. Your instructions on how to lock the browser just saved me a lot of frustration. Thanks for your efforts!

  17. 29 Vince Davidson August 11, 2009 at 6:43 pm

    thanks for saving me eight dollars. I’m a beginner using cell phones and the manuals are useless, or close to it. Your blogs have helped and I appreciate it. Do you know is there is a beginners manual of some kind to get me on my way? something like ” cell phones for dummies over 75″?

  18. 31 misstee September 6, 2009 at 9:18 pm

    Thank you for all your helpful information, i have also read your blog on the w376g and i have gained alot of useful information. i couldn’t decide between virgin mobile, tracphone, or net 10. I was going to go with the w376g, but i think the em326g is the phone for me, this is my first time using pre-paid any advise? another question my daughter has the samsung from net 10 and she often hits the browser is there a way to lock it
    on her phone? thank you for your help

    • 32 pbushx2 September 8, 2009 at 10:57 am

      Misstee – I don’t know of a way to lock the browser on the Samsung T201g. The best I can do is to suggest that whenever you accidentally hit that key, quickly close the phone and the browser will shut off automatically. On the em326g, however, there is a method to program the browser key so that whenever you press it, you’ll have to first enter a code to activate it. This prevents accidental activation of the browser.
      The EM326g is a fun phone, if you’re going to use the camera and mp3 player. If you mainly want it as a phone, the w377g might actually be a better first phone. And it’s $30 cheaper, but still comes with the 300 free starter minutes, so if you end up deciding to upgrade to the EM326g it’ll be just as if you had gotten the 300 minutes at regular price.

  19. 33 Norm September 11, 2009 at 2:19 pm

    I followed your directions on turning the Browser off, but their are not choices when I get into the “Lock Application” area. Do I have to enter the name “Browser”.

    • 34 pbushx2 September 14, 2009 at 9:58 pm

      Norm, I’m not sure I understand. After you press select on the words “lock application,” what do you see?

      • 35 Norm November 3, 2009 at 8:58 am

        I follow the path “Settings >Security >Lock Application” but the screen does not have anything there to choose. The screen is blank. There are no further choices.

  20. 36 kathleen October 20, 2009 at 8:25 am

    How can I know I have a message 9text or vm) waiting or that a call was missed, without lighting up the whole phone? My old phone had a blue envelope displayed or circle indicator for missed call that would show on the front of the unflipped cover. This one I have to constantly check – it’s annoying….help!!

  21. 38 Jeff October 22, 2009 at 4:29 pm

    Thanks for the great infomation. Very helpful!

  22. 39 teddy parker October 25, 2009 at 12:35 am

    does the samsung r451c have a web browser?

    • 40 pbushx2 November 2, 2009 at 4:02 pm

      Yes, it does. On the Net10 version it may be severely restricted to a very limited “mobile web” offered by Net10. On Straight Talk it is not limited like that.

  23. 41 pbushx2 June 24, 2009 at 3:55 pm

    Christina – I’m not sure exactly where you are looking, but I can tell you that a Net10 phone will NOT work with TracFone service, and a TracFone handset will NOT work with Net10 service. The software within each phone prohibits it from being used on any other service.


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